Chronological

02/2014 – Present
Parents as Teachers National Center
Web Developer:

Parents as Teachers St. Louis, Missouri
Design and develop the e-business web site for parent educators and internal staff. Development is in Visual Basic, C# and ASP .NET in Visual Studio 2010 and 2012, the latest Sitefinity Content Management System.

06/2013 – 02/2014
Robert Half International
Software Consultant
Client Projects:

Mercy Technical services St. Louis, Missouri
Developed business logic, data access and ASP.NET UI for asset tracking with VB.NET. Incorporated the asset tracking application into the existing intranet service suite. Created two new SQL databases for the asset tracking data tier.

09/2010 - 06/2013
Sandia Information Design
Computer Network Consultant
Client Projects:

Endeavor Telecom Southeast Missouri, Southwest Illinois
Installation of retail networking and point of sale equipment. Configuration of Cisco networking and VOIP devices. Router, switch, DSL, satellite, VOIP and VPN appliance configuration. Cisco wireless new installation and existing problem solving.

Farmers Insurance Albuquerque, New Mexico
Repaired and recycled laptops and desktop computers and put them back into service. Restored network connectivity in new office after the agent relocated.

Howard Security Consulting Albuquerque, New Mexico
Developed custom .NET software for disaster recovery following catastrophic hardware or software failure to facilitate a zero loss policy

Stainless Motors Rio Rancho, New Mexico
Maintained and updated office network and production floor CNC and engineering department AutoCAD systems. Upgraded Windows server 2000 to server 2003, and Windows 2000 to XP workstations. Implemented and administered Microsoft Share Point interoffice communications suite. Managed network authentication, Microsoft Exchange and data backups for all departments. Implemented Cisco wireless access throughout the complex. Set up VPN access for the engineering department for access from engineering conferences

06/2008 - 09/2010
Wausau Financial Systems
Technical Advisor / Lead Escalation Specialist
Albuquerque, New Mexico
Maintain custom banking and accounting software test environment and source code constructed from C#, C++, VB, and Delphi. Develop .NET utilities to maintain production and test lab software integrity, Primary escalation resource for Bank of America’s overseas military division.

Key Accomplishments: Developed .NET utilities that reduce the burden caused by remote network lag to expedite the execution of know resolutions and investigate issues. My latest project was a VB.NET windows application that created a new bank branch specific SQL database then collected information from each of the computers at a site. New equipment was put in place and the disc or net copy of the SQL database was then used by my software to populate the configuration and history from the old replaced computer.

Environment: Windows 2000-2003 Server, Office 2007, SQL 2000-2005, Visual Studio .NET, Install Shield Developer, Windows XP/Vista, Norton Ghost.

05/2005 - 06/2008
TEK Systems
Information Services Consultant
Client Projects:

Wausau Financial Systems Albuquerque, New Mexico
Supply software, hardware, and Network support to project engineers and work with software development to identify and resolve product issues. Construct testing environments and craft documentation for new and existing software development primarily for deployment to banks on overseas U.S. military bases.

Key Accomplishments: Wrote custom Visual Basic programs and scripts to automate the software build process reducing the time to production from 2 hours to 30 minutes. Developed an electronic document (request form) that was filled out with all the build specific information, upon submission or printing of the document a copy would be placed in folder on the build machine. A module I developed to monitor any changes to the folder would trigger a sequence of parameter checking then automatically initiate the software build sequence extracting the specified build parameters from the document. Built a “Real World” test environment to anticipate and resolve issues that would have otherwise occurred in the field.

Environment: Windows 2000-2003 Server, MS Source Safe, ARC Serve, Visual Basic, Adobe Photoshop, Install Shield Developer, custom financial software, Biometric security devices.

02/2002 – 05/2005
Sandia Information Design
Technology Consultant
Client Projects:

Sandia National Labs Albuquerque, New Mexico
For the US Department of Energy provided comprehensive technical consulting services for securing Windows and Cisco-based VPN. Offered direction on the revision and training for New Mexico’s Terrorism Risk Management process implemented by the Department of Public Safety. Analyzed and managed software development projects for the counter terrorism community.

Key Accomplishments: Developed and deployed secure national network enabling timely interaction and data sharing for crisis management and counter-terrorism activities. Crafted a 100 page administrator’s guide complete from setup to troubleshooting. Built a technical support group from the IT staff of several State Department of Transportation agencies, the FBI, TSA, US Department of Transportation and The National Guard. Effectively trained government IT staff in secure network development, maintenance and utilization. Conceived and organized the New Mexico Private Sector Working Group for the purpose of securing and hardening private sector assets in cooperation with government agencies.

General Dynamics Albuquerque, New Mexico
Analyzed technical capability of General Dynamics and prepared documentation based on first hand professional experience for the development of a secure nationwide counter-terrorism data/communication system.

Key Accomplishments: Adapted military projects for homeland security deployment. Created a model for strategic deployment for each State.

Howard Security Consulting Albuquerque, New Mexico
Built and maintained nationwide VPN with Windows 2000 servers and Cisco 3000 series concentrator and hardware client, connecting through existing state networks to a central site cluster.

Key Accomplishments: Successfully teamed with State and Federal IT departments to access and maintain stable VPN (virtual private network) connections. Demonstrated "proof of concept" 13-site, 48-server secure VPN, incorporating Windows 2000 domain before 09/11/2002 deadline and implemented hardware-based cryptology for FIPS compliance.

Environment: TCP/IP, IPX/SPX, Exchange Manager, Ghost, Cisco 3000/3002, DameWare NT Utilities, Active Directory, VB 6, FTP, MAPI Messaging, Cisco 802.11 a/b/g Wireless Network, Bluetooth, Checkpoint Firewall

10/2001 - 02/2002
Kelly Technical Services
Information Services Consultant
Client Projects:

NM Department of Transportation, Research Bureau Albuquerque, New Mexico
Established a bureau test lab and network to analyze research projects in a real world environment, documented test procedures and developed a custom SQL database for issue history and resolution.

Key Accomplishments: Utilizing a combination of Ghost software and batched dos commands I developed a procedure for rapidly-building new test computer systems, reducing construction time per machine from 8 hours to less than 1 hour. Major contributor as network communication/security panelist at national research events. Initiated use of existing and emerging technology to facilitate real-time sharing of critical information nationwide among State and Federal agencies.

08/2000 – 10/2001
Robert Half International
Information Technology Consultant
Client Projects:

Premier Distributing Company Albuquerque, New Mexico
Restructured local and offsite network with Windows 2000 servers and workstations. Integrated new network with existing parallel UNIX based inventory/sales network. Teamed with network administrator to deploy Windows 2000, UNIX and Exchange servers, anti-virus software, and firewall.

Key Accomplishment: Repaired $35,000 in hardware, doubling on-hand replacement units.

Blue Cross Blue Shield of New Mexico Project duration (08/2000 – 06/2001) Delivered support for database, Web authoring, imaging and networking in a Lotus Notes, Windows NT and Novell environment.

Key Accomplishments: Facilitated 100% fulfillment of critical deadlines. Smoothly converted 870 Token Ring Windows NT/98/95 workstations to NT Ethernet as member of “Sandia Project” team. Wrote automation scripts that reduced integration time by 40%.

Environment: Windows NT Server, McAfee Enterprise, Partition Magic, Ghost, Amisys, Novell, MS Exchange Server

02/1997 – 11/1999
Capps Scrap Metal
Bosque, New Mexico
Operations Manager:

Utilized C++/Access to automate office tasks and design an efficiently maintained business-critical financial database.

03/1994 – 02/1997
Gateway 2000
North Sioux City, South Dakota
Senior Support Technician:

I supplied technical support for Windows/DOS systems as well as internal support for company Intranet and Website.

Key Accomplishments: Mentored 1st tier technicians to reach a consistently high call resolution rating. Maintained 96% accuracy rating for hardware/system replacements, and 100% customer satisfaction for monitored calls over 3 years.

Environment: DOS 6, Windows 3.11, MS Office, HTML, Issue tracking software

Lyle Cates

Key Skills:

Education: